Bank Operations/2nd in Charge (Banking/Jack Henry exp required)

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Job Ref: 15049

Salary: $95000 – $95000

Now Hiring:
Bank Operations/2nd in Charge  (Banking/Jack Henry exp required)
Located on site in downtown, Manhattan
Are you a seasoned banking operations professional ready to take the next big step in your career? We’re seeking a motivated and experienced candidate to become the #2 in command in our Operations department—with a clear path to Department Manager. Reporting to COO.

 What You’ll Do

• Serve as the right hand to the COO in managing daily operations

• Oversee core banking systems (Jack Henry, Fed EUAC, FIS, TCH, etc.)

• Own the development and execution of policies and procedures

• Tackle a wide range of responsibilities—from customer and branch support to compliance oversight

• Ensure dual control standards and regulatory requirements are always met

• Support and lead operational staff in a fast-paced, detail-driven environment

• Handle incoming calls, multitask across departments, and manage time-sensitive assignments with confidence

• Work toward eventually leading the department
   

  What You Bring

• Strong experience in bank operations — this is a must

• Proficiency with Jack Henry 

• Familiarity with Fed EUAC, FIS, TCH, and Microsoft Office

• Demonstrated ability to create detailed, policy-level documentation

• Exceptional communication and comprehension skills

• Calm under pressure, adaptable, and comfortable handling multiple priorities

• Capable of managing staff and navigating multi-department collaboration

• No college degree required (though preferred)
   

  What We Offer

• $95,000 base salary

• Clear advancement path to Department Manager

• Direct access to executive leadership

• High-impact, visible role within the organization

• Stable, professional environment in Downtown NYC (100% onsite)

• Standard work hours: 8 AM – 6 PM, Monday–Friday

 
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