Operational Risk Consultant

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Job Ref: 15197

Salary: $114000 – $124000

Operational Risk Consultant
Supporting the efficient and effective operations of the Operational Risk Management Department.
This position encompasses a wide range of responsibilities, including but not limited to:
 
People Management Support:

• Manage the New Hire/Termination Checklist updates, ensuring seamless and compliant onboarding and offboarding processes for department personnel.
• Conduct monthly attendance checks, meticulously tracking and verifying staff attendance for compliance and reporting purposes.
• Maintain the departmental organizational chart, conduct insightful staffing analysis, and coordinate the annual skill assessment process.
• Manage the end-to-end consultant lifecycle, including Consultant New Hire Application approval requests, timesheet approvals, invoice payments, and Consultant Performance Evaluation Reports.
• Coordinate Consultant contract renewals and provide comprehensive support for consultant onboarding and offboarding procedures.
• Manage other relevant consultant-related paperwork, such as open requests, interview reports, and Statements of Work (SOWs).
• Prepare departmental staffing reports, providing insights into team composition and resource allocation.

Training Management:

• Conduct training needs assessments, at multiple levels of analyses, including but not limited to: the department level for its professional areas and the individual employee level to support its talent development;
• Submit, implement, and monitor execution of the annual training plan;
• Ensure the annual training plan covers legally required topics under the department/branch’s expertise
• Ensure the employees and consultants’ timely completion on all relevant mandatory training programs
• Submit training request per program with supporting documents, review and approve training requests, reports and expense reimbursement within the limits of authority
• Follow up with missing attendees, if any, of its initiated mandatory training programs
• Submit required training records to HRD in a timely manner and ensure the documents’ completeness and accuracy

 
Risk Reporting:

• Compile comprehensive risk management reports summarizing key departmental activities, achievements, and critical operational updates for management review.
• Compile and/or translate various Risk Management reports, including Key Initiative Implementation Status Reports, Major Event Reports and Head Office Reports, ensuring accuracy and timely delivery.

 
Department Administrative Support:

• Manage office resource planning, including the efficient procurement of stationery and diligent oversight of the department’s asset inventory.
• Oversee IT assets management, ensuring accurate inventory tracking, timely replacements, and strict compliance with all technology security policies.
• Serve as the primary liaison for Head Office Lotus Notes email forwarding requests, ensuring seamless and efficient communication flow between the Head Office and NYB Operational Risk Mangagement Department, within the department and across interdepartmental teams.
• Facilitate the User Access Tracker updates, ensuring accurate and up-to-date record-keeping of system access for critical security and audit purposes.
• Facilitate team-building activities to foster a positive and collaborative work culture.
• Conduct the Annual Abandoned Property Reconciliation process, ensuring meticulous compliance with all applicable regulatory requirements.
• Maintain and regularly update the department’s Authorized Signature Lists.
• Administer the OA system application submission process, ensuring accuracy and timely processing.

 
Requirements:

• Bachelor’s degree in Finance, Accounting, Data Science, Business Administration, Economics, or a related field.
• Excellent communication and stakeholder management skills, with experience working cross-functionally.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and experience with business reporting tools.
• Strong ability to manage multiple priorities, meet deadlines, and drive process improvements in a fast-paced financial services environment.

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