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Job Ref: 14660

Salary: $41600 – $54080

Customer Service Associate/Receptionist Bilingual Spanish (Banking)
Located onsite with a Small Foreign Bank in Midtown, Manhattan
Open due to promotion. Great Career Opportunity for someone working as Teller, Platform Asst in a Retail Branch that would like to move into a Private Bank type role 

Primary Responsibilities:

  • Maintain a tidy and welcoming reception area.
  • Handle daily mail and shipping package tasks efficiently.
  • Greet and direct customers, ensuring a warm welcome.
  • Manage incoming phone calls via the switchboard.
  • Assist with various branch tasks, including cash and debit card handling.
  • Provide comprehensive customer services, from new account setup to product explanations.
  • Ensure accuracy and completeness of account documentation.
  • Collaborate effectively with various bank departments to resolve customer issues.
  • Promptly follow up on customer inquiries, enhancing satisfaction.
  • Act as a community ambassador, fostering strong customer relations and community involvement.

Qualification Requirements:

  • Possess a bachelor’s degree or 2-4 years of related experience.
  • Bilingual English and Spanish
  • Comprehensive knowledge of the Bank’s products and services.
  • Broad background in the Bank’s policies, procedures, and banking regulations (State and Federal government).

Key Skills and Abilities:

  • Proficiency in Microsoft Word, Excel, and PowerPoint.
  • High respect for confidentiality.
  • Professional and service-oriented demeanor.

Shape Your Career with our client!

If you’re a professional eager to redefine excellence in banking, we want to hear from you. Join our team, and let’s embark on a journey of service and success together.

Apply today to become part of an organization that values your skills, encourages your growth, and promotes innovation.

Salary:
Depending on experience & skill
($41,600 – $54,080)

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