ACG Resources
To Apply for this Job Click Here
Job Ref: 14660
Salary: $41600 – $54080
Customer Service Associate/Receptionist bilingual Spanish
Location: Midtown Manhattan, at a prestigious Small Foreign Bank
Position Type: Onsite
Why This Role is Perfect for You: Step into a dynamic career opportunity with our team! This position offers you a chance to elevate your career from a Teller or Platform Assistant role into the world of Private Banking. If you’re passionate about customer service and eager to make a difference, this is the perfect next step for you!
What You’ll Do:
- Create a Welcoming Atmosphere: Maintain a tidy and inviting reception area, ensuring every customer feels at home.
- Efficient Communication: Handle daily mail and shipping tasks with precision, and manage incoming phone calls via the switchboard.
- Deliver Exceptional Service: Greet and direct customers warmly, assist with new account setups, and provide thorough product explanations.
- Ensure Accuracy: Guarantee the completeness of account documentation while managing cash and debit card handling.
- Collaborate Across Teams: Work effectively with various bank departments to resolve customer inquiries and enhance satisfaction.
- Be a Community Ambassador: Foster strong customer relations and engage with the community, representing our bank’s values.
What We’re Looking For:
- A bachelor’s degree or 2-4 years of relevant experience in banking.
- Bilingual in English and Spanish, with comprehensive knowledge of our products and services.
- Familiarity with banking policies and regulations (State and Federal).
- Proficient in Microsoft Word, Excel, and PowerPoint.
- A professional, service-oriented demeanor with a strong commitment to confidentiality.
Shape Your Career with Us! If you’re ready to redefine excellence in banking, we want to hear from you! Join our team and embark on a rewarding journey where your skills are valued, your growth is encouraged, and innovation is at the forefront.
Apply Today! Become part of an organization that champions your success and supports your professional journey. Your future in banking starts here!
Salary:
Depending on experience & skill
($41,600 – $54,080)
#acgresourcesjobs