ACG Resources
To Apply for this Job Click Here
Job Ref: 14627
Salary: $42000 – $90000
Investigation Associate bilingual Mandarin
located onsite in Manhattan
Requirements
- Bachelor’s degree required
- A minimum of 1 year experience in the banking industry required
- Bilingual abilities in English and Mandarin are required
- Knowledge of compliance, accounting, statistics, data analytics and clearing/remittance
Job Responsibilities
- Initiate investigation cases to resolve payment problems
- Investigate, reconcile and communicate by SWIFT messages /email/ fax with sending bank /beneficiary bank upon discovery of discrepancies
- Answer and resolve phone inquiries from correspondents or customers
- Monitor and review cases regularly and ensure all investigation cases are closely followed-up and settled
- Handle compensation of late payment, back value, amendment, forward value, and used funds, including calculate/clarify the amount of compensation claim as well
- Instruct payment and receiving section to process payment upon the completion of investigation
- Handle and processing returning charges
- Adjust value date of the payment if necessary
- Prepare SWIFT messages for notification to related banks on behalf of other departments/institutions
- File and record outstanding, closed, and waived compensation cases on the special forms
- File, record and balance suspense accounts if necessary
- Undertake Investigation Late Shift job on a rotation basis and works as back up of department night shift staff when necessary
- Attend relevant training sessions and complete the training on time
The salary range for the Associate position is $42,000-$90,000. Actual salary is commensurate with candidate’s relevant years of experience, skillset, education and other qualifications.
#acgresourcesjobs
For more jobs like this