Payments & Investigations

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Job Ref: 14562

Salary: $60000 – $110000

Payments & Investigations
2 Openings – Team Lead level & Specialist/Officer Level

Serves customers by facilitating and maintaining wire clearing business, providing
product and service information, resolving product and wire service problems.
This individual will be part of a team that supports the processing on incoming and outgoing wire transfers, Commercial/Business Banking.

Essentail Functions & Accountabilities:

• Timely and accurate input and verification of outgoing wire transfers.
• Payment exception processing and investigation processing.
• OFAC review of incoming and outgoing wire transfers, which may include escalation to BSA/Compliance Department.
• Reconcile wire requests to wire logs and supporting systems (FedLine, SWIFT, Finacle and GFT) reports and balances to the wire clearing accounts and General Ledgers.
• Develop strong partnerships with business partners with emphasis on commercial and specialty business units to provide subject matter expertise (SME) and support for day to day processes, regulations, compliance, audit reporting, risk policies/procedures.
• Proactively identify and recommend new and effective ways to improve processes and quality assurance.
• Assist Wire Operations management by drafting and updating new desktop procedures, and job aides.
• Provide training and coaching to Wire Transfer Specialists.
• Multi-tasking and ability to handle high volume of requests/projects in a fast-paced environment..
• Manage wire clearing processes with other team members.
• Services/Commercial Banking Services preferably with wire transfer experience.
• Knowledge of banking rules and regulations.
• Possess strong oral and written communication skills, as well as strong presentation skills.
• Proficiency with key PC software (Word, Excel, Outlook).
• Proficient Problem-solving skills, time management, and organizational skills.
• Can work independently and with a cross functional teams.

Minimum Requirements:

• Minimum 5 years of experience in commercial banking wire clearing role.
• Bachelors, Associate degree or equivalent.
• Experience with banking software, like Actimize Finacle, Finastra TI, CRM Systems will be considered a plus.

Salary:
Depending on experience & skill
($60,000 – $110,000)
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