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Job Ref: 13994

Client Services Manager (Funds Transfers/Operations) 
Our client, a foreign bank is seeking a Client Services Manager with strong Funds Transfer and Operations experience. This is a great opportunity to work in a smaller environment and be exposed to different aspects of banking. The ideal candidate will have correspondent banking experience and experience with operating systems, SWIFT, Fedwire, CHIPS, Clearing/Collection, Remittances, etc.


  • Comprehensive knowledge of general banking activities (as stated in job purpose)
  • Minimum of 5 – 10 years bank operations experience out of which minimum 3 – 5 years at managerial level.
  • Strong inter-personal, communication, analytical, problem solving, organizational, leadership and planning skills required.
  • Thorough knowledge about BSA/ US Patriot Act/ OFAC and other US Banking Laws/ regulations.
  • Conversant with operating systems, e-gifts, SWIFT, Fedwire, CHIPS, Clearing/Collection, Remittances, etc.


  • Manage Client Services Dept. of the Branch, ensuring processing of transactions efficiently and within established turnaround time.
  • Provide value added services in the areas of P&R, Cash Management, Checks Processing and to our Correspondent Banks, Corporate customers (if any) efficiently, within established turn around time.
  • To manage the Bank’s funding position in liaison with SRM, FI-Sales, selling surplus funds or buying short term Fed Funds to cover short fall.
  • Liaise with the FTC- NY Team in Head Office to ensure all incoming and outgoing Funds Transfers are executed within established time frames.
  • Serve as checker and owner of all account documentation maintaining same current. Follow up with RMs in FI-IBG and/ or Rep. Offices where required.
  • Ensure implementation of laid down guidelines, documented policies and procedures and U.S. regulations especially BSA/ AML, OFAC, Anti-Boycott, BIS, GLBA and all the other US regulations.
  • Manage & control processing of general banking activities to ensure that policies and procedures and delivery standards are met which ultimately should reflect in a satisfactory audit rating and acceptable level of customers’ satisfaction.



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