Job Ref: 13560
IT Helpdesk Assistant TEMP (Mandarin)
– Complete helpdesk request and troubleshoot any issues raised in helpdesk tickets
– Assist in the management of Bank-wide workstation, software licenses, and remote accesses (e.g. VPN, email etc.)
– Ensure the monthly security patches and critical patches are deployed to all systems
– Assist the PC support team with any projects if needed
– Bachelor’s degree is required; advanced degree is preferred
– Major in business IT related field is required
– Minimum 1 year’s relevant experience is required
– Experience with computer hardware, software, systems, and peripherals installation is required
– Good communication skill to guide non-tech users with step-by-step solutions to resolve issues is required
– Be familiar with Microsoft Office, Windows 10 Enterprise Environment, Avamar, Cisco Jabber, Ivanti’s Landesk, McAfee, MobileIron and Symantec etc.
– Bilingual proficiency in Chinese Mandarin is highly preferred but not required
Please contact Franca, firstname.lastname@example.org
For more jobs like this, download our app!
Apply with Github Apply with Linkedin Apply with Indeed